Working only with the best is good enough for us.

Excellent partners

Our partner network's shared value is quality

BE EXCELLENT (part of Dept) belongs to a large partner network that has been built up over more than a decade and bundles relevant competences for our customers. All of our partners have been carefully selected because they are best-of-breed in their field. We can realise the requirements of our clients individually and efficiently by working together with our strategic, cooperation and associate partners – including key technologies, complementary solutions and supplementary services.

We and our partners are a well-rehearsed team. During many years of collaboration, we have successfully implemented numerous joint projects – building reliability and trust.

BE EXCELLENT has been part of DEPT since 2016 – an international network of leading digital agencies. More than 600 of the most talented and experienced people in our industry combine creativity, technology and data to deliver digital products and services that build brands, grow businesses and make people's lives easier.

QUICK FACTS

  • Long-term cooperation and trust
  • Mutual recognition and appreciation
  • National & international projects

STRATEGIC PARTNERS

BE EXCELLENT constantly aims at delivering the best results to our clients. We therefore selected our strategic partners based on three criteria: Unique technologies, segment market leader and permanent innovation. BE EXCELLENT's strategic partners are each the best in their field and ensure first-class quality.

Our strategic partners provide advanced technologies in certain key areas of the digital economy – be it e-commerce, management systems for content, product information or customer experience.

We use our proprietary expertise to integrate these technologies with each other as well as doing integrations to other third-party technologies into the system infrastructure of the client, harmonise all implementations and achieve a consistent customer journey.

 

Excellent cloud solutions

Sell, service and market smarter

Salesforce is much more than just a CRM solution. It brings together all your customer information in a single, integrated platform that enables you to build a customer-centred business from marketing right through to sales, customer service and business analysis. This gives you a more complete understanding of your customers to drive the success of your business. That's why Salesforce calls it the "Customer Success Platform".

BE EXCELLENT´s (part of Dept) team are avowed 'Software as a Service' (SaaS) architects and our consultants have years of experience in considering the leading on-demand technologies that efficiently bring our customers the most benefits. We integrate Salesforce solutions around e-commerce, sales- and marketing automation as well as CRM and omni-channel customer services.

As a Premier Solution Partner and European Delivery Partner of the Year 2016, we have so far implemented more than 220 sites based on the cloud-based e-commerce platform – over 15% of all the global stores.

 

TECHNOLOGIES AT A GLANCE

  • Commerce Cloud
  • Marekting Cloud
  • Sales Cloud 
  • Service Cloud
 

Excellent cloud solutions

To deliver great customer experiences

Oracle CX Cloud Suite enables leading organisations to deliver great customer experiences throughout their customers' journey. Organisations seeking a competitive advantage get support from Oracle to help them effectively engaging their customers across physical and digital channels. This way, customer retention, up-selling and brand advocacy can be dramatically improved.

BE EXCELLENT´s (part of Dept) team are avowed 'Software as a Service' (SaaS) architects and our consultants have years of experience in considering the leading on-demand technologies that efficiently bring our customers the most benefits. We integrate Oracle cloud solutions around e-commerce, sales- and marketing automation as well as CRM and omni-channel customer services.

BE EXCELLENT is an Oracle Gold Partner and winner of Oracle's Customer Advocacy Award. We implement Oracle's cloud solutions into your application stack, empowering you to provide excellence across the whole customer journey.

  

TECHNOLOGIES AT A GLANCE

  • Commerce Cloud
  • Marekting Cloud
  • Sales Cloud 
  • Service Cloud
 

Excellent WCM-system

More than just a content management system

The main task of WCMS (Web Content Management System) is the management - creating, editing and organisation of content for online stores, websites, employee portals, intranets or extranets.

Our preferred platform for WCMS is the FirstSpirit™ platform from e-Spirit. FirstSpirit provides users with an outstanding usability and content can be set efficiently and presented profitably. FirstSpirit can be integrated directly into your Salesforce Commerce Cloud online shop. This way, you get all the advantages of active data and optimise the customer journey while offering customers an excellent brand experience.

 

FirstSpirit AT A GLANCE

  • Rapid deployment and a better customer experience through seamless integration with industry leading enterprise e-commerce platforms
  • Support for all types of compelling multimedia content so your online store is one step ahead of the competition from the start 
  • Simplify transaction processing for customers with integrated sales and logistics solutions 
  • More successful and manageable content marketing programs that help you create long-term customer relationships, drive repeat sales and improve SEO relevance

COOPERATION PARTNERS

In addition to connecting key technologies, it is also necessary to provide complementary services for successful project implementations. We team up with specialist partners who are leaders in their service fields to provide our clients with a high-quality holistic service.

XCEPTANCE and BE EXCELLENT have been cooperating for many years. XCEPTANCE's portfolio – especially software testing – successfully rounds off the overall project and perfects the service for our clients.

Software Testing

ASSOCIATE PARTNERS

BE EXCELLENT's associate partners are technology providers that offer complementary solutions to cloud-based platforms – including the integration of newsletters, ratings, product recommendations, payment or analytics.

In order to enable rapid project rollouts, BE EXCELLENT has developed best practice Salesforce Commerce Cloud 'plug-in' integration Cartridges. These allow full integration between the third-party solution and Salesforce Commerce Cloud.

PAYMENT
Rating, Reviews, O&A
E-MAIL Marketing
PERSONALIZATION
FRAUD, PAYMENT
PAYMENT
PAYMENT
RICH MEDIA
CMS
ANALYTICS