Services

Excellent services

For the best possible performance of your online shop

The progressive digitalization as well as the altered consumer behaviour makes e-commerce one of the main growth factors for retailers. Brands and retailers who aim to rise to the challenge do need an e-commerce software matching all business requirements. They also need an experienced partner to successfully design and implement a bespoke, sustainable e-commerce solution.

BE EXCELLENT is your professional e-commerce solution partner – offering consulting, as well as implementation and operations services.

 

Excellent consulting

For better e-commerce

A sophisticated e-commerce strategy provides for the long-term market positioning of your company and creates sustainability. It is the foundation for all decisions and activities of your online business.

This is where we offer up our consulting expertise. We develop consistent, fast-growing e-commerce strategies to facilitate your competitive capabilities, based upon your company’s vision and its strategic goals. BE EXCELLENT’s consultants will design a solution built on that strategy. A solution which integrates seamlessly into your existing systems environment – and we will manage this implementation efficiently.

Our expertise is the product of many years of experience with a vast variety of successful projects with well-recognized brands and retailers.

Our team of experts for e-commerce, omni-channel, digital content and customer experience allows us to provide you with the best possible solutions available.

Trust our excellent consulting capacity to make sure your e-commerce investment is efficient and sustainable.

SERVICES AT A GLANCE

  • Business consulting
  • Technology consulting 
  • Cloud solution consulting
  • Technology coaching and training
 

Excellent implementation

For fast and efficient e-commerce solutions

BE EXCELLENT is your partner for successful e-commerce solutions bringing together experience from more than 190 shop implementations and the long standing Salesforce Commerce Cloud (formerly Demandware) partnership. Brands and retailers from different industries, with a diversity of market strategies and international ambitions rely on BE EXCELLENT to translate their e-commerce strategies into digital retail success.

BE EXCELLENT designs processes, implements required functionalities, integrates existing technologies and third-party providers into the Salesforce Commerce Cloud platform in a fast, efficient and sustainable way.

Services at a glance

  • Rapid Launch Program
  • Project management
  • Implementation of new and optimization of existing online shops
  • Integration of complementary technologies such as CMS, PIM and CX technologies
  • Development of LINK cartridges for the Salesforce Commerce Cloud LINK marketplace
  • Data integration and migration
  • Planning and execution of comprehensive functional tests
  • Performance monitoring
  • Web design and creative services
  • Coaching and training of your employees
 

Excellent support

For smooth operations

Excellent usability, webdesign and an optimized checkout are critical success factors for e-commerce operations. But what about performance and stability? They seriously influence the shop’s conversion rate as well as potential customer’s overall impression of the online shop.

BE EXCELLENT realizes performance optimizations and takes care for the functional reliability of your online shop, which allows you to focus on core business activities.

Our experienced support engineers constantly monitor your shop’s performance and they will regularly inform you about room for improvements, new features and interesting industry trends. This will make sure that your online shop is up-to-date.

Services at a glance

  • 24 / 7 / 365 – solution support for all systems and solutions implemented by BE EXCELLENT
  • administration of the testing and development environment
  • regularly updates of tools and plugins
  • assignment of new change requests easily through the ticket system
  • proactive monitoring of the key shop processes and functionalities, as well as all integrated third party systems
  • performance and reliability monitoring, proactive log file monitoring and investigation of error rates 

OMNI-CHANNEL SOLUTIONS

Connect all sales channels and improve your customers satisfaction – using the omni-channel approach.

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CONTENT DRIVEN E-COMMERCE

Merge your systems and boost your brand awareness – using content driven e-commerce approach.

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